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  1. Smart Send
  2. Troubleshooting

Troubleshooting

If you experience any issues when installing Smart Send, setting up the system og using the integrations. Find the solution here.

General troubleshooing

  • cURL error 60: SSL certificate problem: certificate has expired
  • the parcels.0.items.0.unit_weight must be between 0.01 and 1000.
  • The given data was invalid - agent.agent_no: There is no such agent
  • The given data was invalid...
  • XML file does not appear to have any style information
  • List of all error messages
See all 20 articles

Shopify troubleshooting

  • Failed to fulfill line items
  • Shopify - Smart Send sent a shipping update....
  • Shopify - AuthenticationException
  • Shopify - MissingEmptyFulfillment
  • Shopify - MissingShippingMethod
  • Shopify -Duplicate shipping method names
See all 7 articles
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